COZUMEL TRANSPORTATION

A: Yes, all our drivers are fluent in both English and Spanish for your convenience.

A: It really depends on your budget and group size. For 1 to 2 people, a shared airport shuttle is very cost-effective, but may include a couple of stops at nearby hotels to drop off or pick up other guests or a short wait at the airport while other guests board the shuttle. A private airport transfer costs more for 1 or 2 people, but offers the fastest, most direct way to get your vacation started and back to the airport. For groups of 3 or more a private transfer is recommended.

A: Advance reservations are necessary for our airport transfer service. Inside the airport, many individuals may approach you claiming to provide transportation to your hotel, but most are timeshare sales agents. Avoid engaging with them unless you're interested in their sales pitch. We'll provide clear instructions to bypass this chaos and meet your waiting driver hassle-free.

A: Simply provide us with your flight arrival and departure details during booking. We'll ensure a prompt pickup from the airport upon your arrival and inform you of the designated time for your hotel pickup when you're departing.

A: After arriving to the Cozumel airport and passing through immigration, follow the exit path to its end. There, you’ll find a big room where representatives from various airport transfer companies will be waiting. Look for our representative holding a sign and wearing a company uniform. Complete details will be provided along with your voucher.

A: Certainly, both our Shuttle Service and Private Transportation options extend to a wide range of accommodations, including private homes, condos, villas, hotels, and vacation rentals. Simply specify your accommodation zone and provide the exact address with the apartment or house number and Villa name during the booking process.

A: Yes. We pick up and drop off at the Cozumel Ferry Pier for guests going to or coming from the Cancun Airport or going from Cozumel to Playa del Carmen or the Riviera Maya. We also service the cruise piers or anywhere else on Cozumel. We also offer transfers from the Cancun Airport to Cozumel hotels including ferry tickets, as well as shared shuttles, or from Cozumel hotels to the Cancun Airport (CUN).

A: Yes. We offer 17-Passenger Sprinters as well as full-size buses for larger groups. We can also handle your point-to-point transportation and tour needs for groups of all sizes. Contact our Groups Team for VIP concierge service for your group and special event.

A: Yes, we do, but our honest recommendation is to bring your own from home so that you can use it anytime you go somewhere, and it is sure to fit the size of your child for maximum safety and comfort.   If you would like us to supply the car seat, you will need to reserve it in advance.  For Shared Transfers, children in car seats are charged the same per-person rate as they occupy a seat, while with Private Transfers, the seat only needs to fit within the vehicle's capacity. Infants under 2 years old, seated on a parent's lap, travel free of charge. Please feel free to reach out to us for further assistance.